CBDMindLab Frequently Asked Questions (FAQ)
Welcome to CBDMindLab! Below are answers to the most commonly asked questions about our premium CBD and Psychedelics products.
Is CBDMindLab a licensed and legitimate supplier?
Yes. CBDMindLab is a professional, research-driven company committed to providing high-quality, lab-tested CBD and psychedelic products. We follow strict manufacturing standards, third-party lab testing, and ethical sourcing to ensure safety, legality, and transparency for all our customers.
What products do you offer?
We offer a wide range of CBD wellness products (oils, capsules, gummies, microdosing adaptogens, skincare) and psychedelics products (LSD blotters, gel tabs, liquid LSD, DMT, 4-AcO-DMT, 5-MeO-DMT, peyote mescaline, psilocybin mushrooms, ketamine, and MDMA). All products are carefully sourced, lab-tested, and designed for responsible use.
How long will delivery take?
Deliveries are subject to the shipping location. We use UPS, USPS or FedEx which can take up to 2-3 days. You can track your order with the tracking number provided with your order confirmation email. Just input the tracking number into the proper field at UPS.
What’s the average shipping time?
When checking out you can either select “flat rate shipping”, “Express shipping” or “Free shipping”.
Using free or flat rate shipping means you have an average shipping time of 3-4 days but paying for express shipping means you get to receive your package in 1 or 2 days with overnight shipping available if order is placed before 4:00pm (PST)
Using free or flat rate shipping means you have an average shipping time of 3-4 days but paying for express shipping means you get to receive your package in 1 or 2 days with overnight shipping available if order is placed before 4:00pm (PST)
Is it safe to order from your website?
CBD Mind LaB™ has processed a good number of orders and there’s never been a single incident involving our customers getting into trouble with the law for using our website to buy CBD and psychedelic products.
Are your products legal?
Our CBD products are fully compliant with federal and state regulations where CBD is legal. Psychedelic products are intended for research purposes in jurisdictions where permitted. We advise all customers to review local laws and regulations before purchasing or using these substances.
Are your products safe and lab tested?
Yes! We pride ourselves on our reputation for consistently and reliably delivering high grade CBD, magic mushrooms and other psychedelic products at the best prices in a safe and discreet manner. You can contact us with any questions you may have.
How are your products tested?
All our products undergo rigorous third-party lab testing for purity, potency, and safety. Testing includes screening for contaminants such as heavy metals, solvents, bacteria, and pesticides to ensure only the highest-quality products reach our customers.
How do I track my order?
After your order is processed, you will receive an email confirmation with a tracking number and link. You can monitor your shipment status at any time.
Can I speak to someone if I have questions before ordering?
Yes! Our customer support team is available to assist you with any questions regarding products, orders, or shipping. You can reach us via email at support@cbdmindlab.com or by Live Chat
Is my package shipped safely and discreetly?
Yes. We ensure that your order is packaged with care and vacuumed sealed. This protects your purchase and your privacy. We use mailers which are secure and discreet. All orders come with a tracking link.
Do you ship internationally?
Yes, we offer discreet global shipping. However, please note that international shipments are subject to local laws, customs regulations, and import restrictions. It is the customer’s responsibility to ensure compliance with local laws prior to ordering.
There’s something wrong with my order
We will work quickly to help you resolve any issues you may have. Please provide the following details when contacting us:
– The order number
– The name of the defective product
– Details outlining the issue
Once we have these details we will do our best to help you resolve the issue. If you believe that you have a defective product please contact us with a picture or video that demonstrates the issue with the item within 48 hours of receiving your order so that our team can help! we also issue refunds in the form of points (store credit). Our team may deny claims that are not supported by a video demonstrating the problem.
– The order number
– The name of the defective product
– Details outlining the issue
Once we have these details we will do our best to help you resolve the issue. If you believe that you have a defective product please contact us with a picture or video that demonstrates the issue with the item within 48 hours of receiving your order so that our team can help! we also issue refunds in the form of points (store credit). Our team may deny claims that are not supported by a video demonstrating the problem.
Am i sure to receive my package after i place my order?
Yes. Once you order from us you can be sure that you’re package will be delivered.
What you order is exactly what you get.
What you order is exactly what you get.
What payment methods do you accept?
We accept Bitcoin, CashApp, paypal, zelle, apple pay, google pay, venmo, & e-transfer.
Is my package shipped safely and discreetly?
Our products are wrapped in stealthy packaging completely disguising the product. We then vacuum seal and bubble wrap the contents for maximum discretion, protection, and to seal in the freshness. There is nothing written on the outside of the envelope that would advertise that you are taking magic mushrooms or other psychedelic products so no noisy neighbors would know it is anything other than a regular package from the post office.
Are there any age restrictions to purchase hemp-derived CBD products?
Anyone over the age of 19+ can purchase from us.
What products do you offer?
We offer a wide range of CBD wellness products (oils, capsules, gummies, microdosing adaptogens, skincare) and psychedelics products (LSD blotters, gel tabs, liquid LSD, DMT, 4-AcO-DMT, 5-MeO-DMT, peyote mescaline, psilocybin mushrooms, ketamine, and MDMA). All products are carefully sourced, lab-tested, and designed for responsible use.
Is my personal information safe?
Absolutely. We use advanced encryption, secure servers, and strict data protection protocols to ensure your personal and payment information is secure. We never sell or share customer data without consent.
What if my package is lost or damaged during shipping?
If your package is lost or arrives damaged, please contact our customer support team immediately. We will work with the shipping carrier to investigate and resolve the issue as quickly as possible.
Which countries do you ship to?
We ship worldwide to all states in the US, UK, CANADA, Australia and a hand full of other countries. To find out if we can ship to your country write us on the live chat or email us at cbdmindlab@gmail.com
Do you accept returns or offer refunds?
Yes. Unused, unopened products may be returned within 30 days of delivery. Refunds are issued after product inspection. Refer to our Return & Refund Policy for full details?